DataON Support is closed on the following major US holidays in 2026:
| Holiday | Date |
|---|---|
| New Year's Day | Thursday, January 1, 2026 |
| Memorial Day | Monday, May 25, 2026 |
| Independence Day (observed) | Friday, July 3, 2026 |
| Labor Day | Monday, September 7, 2026 |
| Thanksgiving Day | Thursday, November 26, 2026 |
| Christmas Day | Friday, December 25, 2026 |
Standard support hours resume the next business day at 7:00 AM Pacific Time.
Critical issues during closures
If you experience a Critical Severity issue — a catastrophic problem with severe business impact — our on-call support line remains staffed during holidays and after hours:
- Phone: +1 (714) 441-8820, Option 3
- Portal: https://dataonsupport.dataonstorage.com/support/login (mark priority as Urgent)
For non-Critical issues submitted during a closure, a support engineer will respond the next business day.